Adatvédelmi nyilatkozatok

Ez az adatvédelmi nyilatkozat leírja, hogy a Nokian Tyres az üzleti tevékenységével összefüggésben hogyan dolgozza fel a fogyasztók és a vállalati üzleti kapcsolattartók ("ügyfél") személyes adatait. Az ügyfelek adatainak védelme fontos számunkra. A Nokian Tyres elkötelezett a személyes adatok átlátható és az alkalmazandó adatvédelmi törvényeknek megfelelő kezelése mellett.

ADATKEZELŐ ÉS ELÉRHETŐSÉGEK

A Nokian Tyres plc az ügyfeleink személyes adatainak adatkezelője. Az ügyfeleink adatvédelmével kapcsolatos bármilyen kérdéssel hozzánk lehet fordulni:

Nokian Tyres plc 
Privacy 
Pirkkalaistie 7 
37100, Nokia, FINLAND 
[email protected] 

A FELDOLGOZÁS CÉLJAI, A SZEMÉLYES ADATOK KATEGÓRIÁI ÉS JOGALAPJA

ÜGYFÉL - VÁLLALATI ÜZLETI KAPCSOLAT

Személyes adatok elsősorban akkor kerülnek beszerzésre, amikor egy vállalati ügyfél termékeket vagy szolgáltatásokat vásárolt a Nokian Tyres-től, vagy amikor egy vállalati üzleti kapcsolat regisztrált digitális szolgáltatásainkra. A személyes adatok feldolgozása a következő célokból történik:  

• Termékek és szolgáltatások nyújtása vállalati ügyfeleink számára   

Az e célból feldolgozott személyes adatok közé tartoznak a kapcsolattartási adatok, a számlázási adatok és egyéb olyan információk, amelyeket az ügyfél vagy az ügyfél alkalmazottja adott meg nekünk a termékeink szolgáltatása során.

• Vállalati ügyfeleinkkel való üzleti kapcsolat fenntartása az ügyfélszolgálat és a kommunikáció, az ügyféltalálkozók és a leadek kezelése keretében

Az e célból feldolgozott személyes adatok közé tartoznak az ügyfélkiszolgálással kapcsolatos információk, mint például a kapcsolattartási adatok, a felmérések és visszajelző űrlapok útján benyújtott információk, a rendezvényeken és kampányokban való részvételre vonatkozó információk, hírlevélre való feliratkozás vagy az ügyfélszolgálati kérésekkel összefüggésben megadott egyéb adatok. Az ügyfélszolgálathoz intézett telefonhívásokat az ügyfélszolgálat minőségének biztosítása érdekében rögzítjük.

• Termékeink és szolgáltatásaink fejlesztése érdekében az ügyfélfelmérések és -értékelések, valamint a weboldal-elemzés keretében.

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• Termékeink és szolgáltatásaink értékesítése és marketingje, például online és postai hirdetések.

Az e célból feldolgozott személyes adatok közé tartoznak a kapcsolattartási adatok, viselkedési adatok, végberendezés-azonosítók, online azonosítók és vásárlási információk. Az összegyűjtött személyes adatokat célcsoportok létrehozása és célzott tartalom kínálása érdekében tovább feldolgozzuk. A célzott tartalom mindig szegmenseken vagy célcsoportokon alapul, nem pedig ügyfeleink egyéni viselkedésén.

• A Nokian Tyres kereskedői szolgáltatások nyújtása vállalati ügyfeleink számára.

Az e célból feldolgozott személyes adatok közé tartoznak a kapcsolattartási adatok, a végberendezések azonosítói, az online azonosítók és a személyazonosság-kezeléssel kapcsolatos információk, mint például az engedélyezési információk..  

• Ügyfélrendezvények, például vásárok és a Nokian Tyres termékbemutatók szervezése és lebonyolítása.

Az e célból feldolgozott személyes adatok közé tartoznak a kapcsolattartási adatok, valamint az utazási és szállásinformációk.

• Törvényes kötelezettségek és egyéb hivatalos szabályok és előírások teljesítése.

Az e célból feldolgozott személyes adatok közé tartozik minden olyan információ, amely a jogszabályi követelményekkel kapcsolatos.

A vállalati ügyfeleink személyes adatainak feldolgozásának jogalapja mindig az alábbiak egyike:

• Hozzájárulás

A hírlevélre való feliratkozással kapcsolatban csak akkor kezelünk személyes adatokat, ha az ügyfél ehhez hozzájárult. Az ügyfelek a kapott e-mail üzenet végén található "leiratkozási link" használatával visszavonhatják a közvetlen elektronikus marketing célú hozzájárulásukat.

• Szerződés

Vállalati ügyfeleink személyes adatait szerződéses alapon kezeljük a Marketing Toolbox -szolgáltatás nyújtása során.

• Jogi kötelezettség

Törvényes kötelezettségeink teljesítésével kapcsolatban az adatkezelés jogalapja a jogi kötelezettségünk.

• Jogos érdek

A személyes adatokat jogos érdekünk alapján kezeljük termékeink és szolgáltatásaink fejlesztésével, értékesítésével, marketingjével, szállításával és nyújtásával összefüggésben, az ügyfeleinkkel való üzleti kapcsolat fenntartása, valamint az ügyfélrendezvények szervezése és lebonyolítása érdekében.

Annak biztosítása érdekében, hogy a Nokian Tyres és az ügyfél között jelentős és releváns kapcsolat álljon fenn, valamint annak bizonyítása érdekében, hogy jogos érdekünk nem okoz jelentős beavatkozást az ügyfelek magánéletébe, vagy más indokolatlan hatást gyakorol az érdekekre és jogokra, a feldolgozást kiegyensúlyozó tesztekkel értékeljük. A mérlegelési tesztről további információt a [email protected] címen kérhet.

A FELDOLGOZÁS CÉLJAI, A SZEMÉLYES ADATOK TÍPUSAI ÉS JOGALAPJA

FOGYASZTÓ ÜGYFÉL

A személyes adatokat elsősorban a szolgáltatásainkra való regisztráció során, kiadványaink, például hírleveleink megrendelésekor, illetve felméréseink és nyereményjátékaink kapcsán gyűjtjük. Ezen túlmenően személyes adatok a szolgáltatás igénybevétele során is szerezhetők és származtathatók. A személyes adatokat a következő célokból dolgozzuk fel:  

• Hírlevelek és egyéb kiadványok kézbesítése azon címzettek számára, akik feliratkoztak ezek fogadására.

Az e célból feldolgozott személyes adatok közé tartoznak a kapcsolattartási adatok, például elérhetőségi adatok, végberendezés-azonosítók és viselkedési adatok.  

• Fogyasztói ügyfeleink számára ügyfélszolgálat nyújtása

Az e célból feldolgozott személyes adatok közé tartoznak az ügyfélszolgálattal kapcsolatos információk, például a kapcsolattartási adatok, a visszajelzési űrlapokon keresztül benyújtott információk vagy az ügyfélszolgálati kérésekkel összefüggésben megadott egyéb adatok. Az ügyfélszolgálathoz intézett telefonhívásokat rögzítjük az ügyfélszolgálat minőségének biztosítása érdekében.

• Termékeink és szolgáltatásaink marketingje és reklámozása, például online és postai hirdetések.   

Az e célból feldolgozott személyes adatok közé tartoznak a kapcsolattartási adatok, a végberendezések azonosítói, az online azonosítók, a viselkedési adatok, az ügyfeleink online tevékenységével és preferenciáival kapcsolatos adatok, valamint az általunk gyűjtött egyéb adatokból kikövetkeztethető adatok. A begyűjtött személyes adatokat célcsoportok létrehozása és célzott tartalmak kínálása érdekében tovább feldolgozzuk. A célzott tartalom mindig szegmenseken vagy célcsoportokon alapul, nem pedig fogyasztó ügyfeleink egyéni viselkedésén. A sütikkel kapcsolatos gyakorlatunkról további információk itt találhatók.

• Szolgáltatásaink, például az Aramid garancia vagy a Nokian Tyres elégedettségi ígéretének felkínálása érdekében.

Az e célból feldolgozott személyes adatok közé tartoznak az elérhetőségi adatok, a járműre és a gumiabroncsra vonatkozó információk és a vásárlási információk.  

• Versenyek és sorsolások szervezése fogyasztói ügyfeleink számára.

Az e célból feldolgozott személyes adatok közé tartoznak a kapcsolattartási adatok és az esetleges versenyspecifikus információk.

• Termékeink és szolgáltatásaink fejlesztése ügyfeleink visszajelzései, termékértékelések és online tevékenység alapján.

Az e célból feldolgozott személyes adatok közé tartoznak a kapcsolattartási adatok, a végberendezések azonosítói, az online azonosítók, a viselkedési adatok, a vásárlói visszajelzések és a termékértékelések. A sütikkel kapcsolatos gyakorlatunkról további információk itt találhatók.

• A jogszabályi kötelezettségek és egyéb hivatalos szabályok és előírások teljesítése.

Az e célból feldolgozott személyes adatok közé tartozik minden olyan információ, amely egy adott jogszabályi követelményre vonatkozik.

Fogyasztói ügyfeleink személyes adatainak feldolgozásának jogalapja mindig az alábbiak egyike:

• Hozzájárulás

A hírlevélre való feliratkozással kapcsolatban csak akkor kezelünk személyes adatokat, ha az ügyfél ehhez hozzájárulását adta. Az ügyfelek a kapott e-mail üzenet végén található "leiratkozási link" használatával visszavonhatják a közvetlen elektronikus marketing célú hozzájárulásukat.

• Szerződés

A feldolgozás jogalapja a szerződés, amikor személyes adatokat dolgozunk fel versenyek vagy sorsolások szervezése céljából, vagy a termékgaranciák tekintetében, amikor a feldolgozás a szerződéses kapcsolathoz és a szolgáltatási szerződés érvényesítéséhez szükséges.   

• Jogszabályi kötelezettség

A jogszabályi kötelezettségeink teljesítésével kapcsolatban az adatkezelés jogalapja a jogi kötelezettségünk.  

• Jogos érdekeltség

A személyes adatokat jogos érdekünk alapján kezeljük termékeink és szolgáltatásaink fejlesztése, ügyfélszolgálat nyújtása, valamint termékeink és szolgáltatásaink értékesítése és reklámozása érdekében.

Annak bizonyítására, hogy jogos érdekünk nem okoz jelentős beavatkozást ügyfeleink magánéletébe, illetve nem gyakorol indokolatlan hatást érdekeikre és jogaikra, a feldolgozást kiegyensúlyozó tesztekkel értékeljük. A kiegyensúlyozó tesztről további információt a [email protected] címen kérhet.

SZEMÉLYES ADATOK TOVÁBBÍTÁSA ÉS NYILVÁNOSSÁGRA HOZATALA

Személyes adatok továbbítása

Globális vállalatként a Nokian Tyres alvállalkozókat és szolgáltatókat vesz igénybe üzleti tevékenységünk hatékony működtetéséhez. Például alvállalkozókat veszünk igénybe a kampányok és a direkt marketing kivitelezéséhez, vagy szolgáltatókat a fizetési és számlázási menedzsmenthez. 

Az alvállalkozóinkkal kapcsolatos személyes adatok feldolgozása mindig a Nokian Tyres megbízásából történik, és a többi fél csak a mi nevünkben jár el, mint személyes adatok feldolgozója. Az ilyen feldolgozást mindig szerződéses megállapodásokkal védjük, amelyek biztosítják, hogy szolgáltatóink és partnereink ügyfeleink személyes adatait a jogszabályoknak és a helyes adatfeldolgozási gyakorlatnak megfelelően dolgozzák fel. 

Abban az esetben, ha alvállalkozónk vagy szolgáltatóink az Európai Unión (EU) vagy az Európai Gazdasági Térségen (EGT) kívül találhatóak, az Európai Bizottság által jóváhagyott szabványos szerződési mintaklausulák vagy az alkalmazandó jogszabályok által előírt más érvényes mechanizmus alkalmazásával megfelelő garanciákkal biztosítjuk ügyfeleink személyes adatainak megfelelő szintű védelmét.

Személyes adatok közzététele 

Csak olyan személyes adatokat adunk ki, amelyek a jogszabályi követelménynek való megfeleléshez feltétlenül szükségesek. Például, amikor balesetek kivizsgálásában nyújtunk segítséget, a nyomozó hatóságok támogatása érdekében szükséges a vonatkozó információkat nyilvánosságra hoznunk. 

Előfordulhat, hogy személyes adatokat adunk át a Nokian Tyres csoporton belüli más vállalatoknak. Ez általában ügyfélszolgálati, ügyfélkapcsolat-kezelési és marketing célokból történik. 

Abban az esetben, ha eladjuk, egyesülünk vagy más módon átrendezzük üzleti tevékenységeinket vagy eszközeinket, a vonatkozó törvényeknek megfelelően személyes adatokat kell közölnünk az ilyen üzleti tevékenység vagy eszközök vevőjével vagy leendő eladójával vagy vevőjével. Ilyen esetben a személyes adatokat jogos érdekünk alapján dolgozzuk fel, hogy biztosítsuk üzletmenetünk folytonosságát. Amennyiben egy ügyfél tiltakozik az ilyen feldolgozás ellen, előfordulhat, hogy a vállalkozásunk vevője nem tudja többé biztosítani a szolgáltatásainkat. 

A SZEMÉLYES ADATOK BIZTONSÁGA 

Technikai és szervezési intézkedéseket alkalmazunk annak érdekében, hogy biztosítsuk a személyes adatok biztonságát az elvesztés, a visszaélés vagy más hasonló jogellenes hozzáférés ellen. Ilyen módszerek közé tartozik a tűzfalak, a titkosítási technológiák és a biztonságos szerverhelyiségek használata. A személyes adatokhoz való hozzáférés a "szükséges ismeretek" alapján korlátozott, és a rendszer hozzáférési jogokkal, valamint a hozzáférési jogok megadásával és ellenőrzésével szabályozott. 

Személyes adatok megsértése esetén az alkalmazandó jogszabályoknak megfelelően értesítjük a helyi felügyeleti hatóságokat és mindenkit, akinek személyes adatai veszélybe kerülhettek. 

AZ ÉRINTETTEK JOGAI 

Felelős vállalatként nyíltan és átláthatóan kívánjuk kezelni ügyfeleink személyes adatait. Ez azt jelenti, hogy lehetőséget biztosítunk ügyfeleinknek a személyes adatok feldolgozásának ellenőrzésére. 

Hozzáférési jog. Az ügyfeleknek joguk van arra, hogy megerősítést kapjanak arról, hogy feldolgozzuk-e a személyes adataikat, milyen személyes adatokat dolgozunk fel róluk, és hogy másolatot kapjanak a személyes adataikról. 

Helyesbítéshez való jog. Amennyiben ügyfeleink személyes adatai pontatlanok vagy hiányosak, az ügyfeleknek jogukban áll kérni adataik helyesbítését vagy kiegészítését. 

A feldolgozás korlátozásához való jog. Ügyfeleinknek joguk van a személyes adataik pontosságát vitatva kérni az adatkezelés korlátozását. Ilyen esetben a feldolgozási tevékenységeket a személyes adatok pontosságának ellenőrzéséhez szükséges időtartamra korlátozzuk. 

Tiltakozáshoz való jog. Az ügyfeleknek joguk van tiltakozni személyes adataik feldolgozása ellen. Ügyfeleinknek bármikor jogukban áll tiltakozni személyes adataik közvetlen marketing célú feldolgozása ellen. 

A felejtéshez való jog. Ügyfeleinknek joguk van kérni személyes adataik törlését. Bizonyos esetekben a személyes adatok feldolgozásának és megőrzésének még mindig lehet nyomós oka, pl. jogi kötelezettségek teljesítése vagy garanciális igények teljesítése érdekében. 

Az adathordozhatósághoz való jog. Az ügyfeleknek joguk van arra, hogy személyes adataikat géppel olvasható formátumban kérjék, amennyiben személyes adatokat szerződés vagy hozzájárulás alapján dolgozunk fel. Ez csak azokra a személyes adatokra vonatkozik, amelyeket az ügyfelek adtak meg nekünk. 

A hozzájárulás visszavonásához való jog. Az ügyfeleknek jogukban áll bármikor visszavonni a hozzájárulásukat. Az ügyfelek a kapott e-mail üzenet végén található "leiratkozási link" használatával vonhatják vissza a közvetlen elektronikus marketing célú hozzájárulásukat. 

"Ha az ügyfelek úgy vélik, hogy a személyes adatok feldolgozása sérti a jogaikat, az ügyfelek kapcsolatba léphetnek a felügyeleti hatósággal, és panaszt nyújthatnak be a személyes adatok feldolgozásával kapcsolatban. 

A fent említett jogokkal kapcsolatos kérdéseket vagy kérelmeket a [email protected] e-mail címre lehet elküldeni.

MEGŐRZÉSI IDŐSZAKOK

A személyes adatokat addig őrizzük meg, amíg az adatgyűjtés céljához szükséges, vagy amíg nem kapunk törlési kérelmet - kivéve, ha jogi kötelezettségünk van az adatok hosszabb ideig történő megőrzésére. A személyes adatok megőrzési idejét a következő kritériumok alapján határozzuk meg:

Ha az ügyfélnek van nálunk kereskedői szolgáltatási fiókja, a személyes adatokat addig őrizzük meg, amíg a fiókja aktív, vagy amíg az ügyfélnek nyújtott szolgáltatások nyújtásához szükséges. 

Garanciák és egyéb termékhez kapcsolódó programok esetében a személyes adatokat a garancia vagy program érvényességének időtartamáig kell megőriznünk minden egyes konkrét esetben, de mindenképpen a Nokian Tyres-szel szembeni esetleges követelések lejártáig.

Versenyek vagy sorsolások szervezése céljából a személyes adatokat a verseny befejezéséig és az összes következő intézkedés elvégzéséig megőrizzük. A megőrzési időszakokra vonatkozó további információkat mindig a versenyfeltételek tartalmazzák.

Ha egy ügyfél feliratkozott elektronikus közvetlen marketingközlemények fogadására, akkor a személyes adatokat e célból addig kezeljük, amíg a feliratkozás érvényben van. Amennyiben az ügyfél visszavonja hozzájárulását, megszüntetjük a személyes adatok feldolgozását, és töröljük a személyes adatokat, ha nincs más érvényes célja a feldolgozásnak.

Az ügyfeleink személyes adatainak megőrzési idejével kapcsolatos kérdéseket a [email protected] e-mail címre küldheti.

AZ ADATVÉDELMI NYILATKOZAT MÓDOSÍTÁSAI 

Folyamatosan fejlesztjük szolgáltatásainkat, ezért ez az adatvédelmi nyilatkozat változhat. A módosítások a jogszabályok változásain is alapulhatnak. Javasoljuk ügyfeleinknek, hogy rendszeresen látogassák ezt az adatvédelmi nyilatkozatot, hogy nyomon követhessék az esetleges változásokat.

Bezárás

INTRODUCTION

Nokian Tyres Oyj (“Nokian Tyres” or “we”) acts as the controller for personal data processed in connection with the INTUITU™ service (hereinafter “Intuitu”). We process personal data transparently and in accordance with applicable data protection laws. In this privacy statement, we explain how and for what purposes we process the personal data in connection with the Intuitu service.

The Intuitu service is an active tire condition monitoring system, which consists of a sensor system that is physically connected to the tire and an Intuitu application that presents tire data. The Intuitu service can be used in two ways. If a user has smart tires with sensors, they can register as a user of the Intuitu application, in which case tire data is automatically collected in the application from the tire sensors. The Intuitu service can also be used without a sensor mounted on the smart tire. In this case, the user can download the application and enter the information related to their tires into the application manually.

CONTROLLER AND CONTACT INFORMATION

PURPOSES OF PROCESSING & LEGAL BASIS

For the implementation and development of the Intuitu service, the personal data of both private and business customers (service user) are processed for the following purposes:

• To provide Intuitu service to customers

Nokian Tyres processes the personal data of Intuitu users in order to provide the Intuitu service. Personal data is used to analyze the condition and use of the tires of the vehicle registered on the service, to handle possible claims regarding Nokian Tyres' products and services, to communicate with customers and to personalize the user experience.

At the time of product registration, vehicle information is collected so that we can determine the correct tire settings during the registration phase and instruct on their optimal use. Vehicle data is also collected to provide additional benefits or services to the purchaser of our products. If the application is not connected to a smart tire, the application provides users with information about the products and related operating instructions.

With user´s consent, location data is processed in the background of the application for the purpose of technically enabling the Bluetooth connection between the sensor and the application. In addition, the speed of the vehicle is stored and processed to provide information about the safe use of tires to users.

• Development of the Intuitu service and other Nokian Tyres services

We utilize the data collected through the Intuitu service both in the implementation and further development of the Intuitu application and service, and more generally in the implementation of Nokian Tyres' product and service development, for example by combining personal data from different Nokian Tyres services.

• Marketing and advertising

We process user information related to the Intuitu service to market and advertise our products. Marketing and advertising is either traditional printed advertising, or electronic direct marketing for which we always ask a separate consent from the user. The Intuitu service includes simple profiling of users so that the tire data collected can be used to derive vehicle-specific and driver-specific analyses (tire use and driving behaviour) used to generate Intuitu hint texts and other announcements, user segmentation and ad targeting.

• Warranty issues

By registering tires on Nokian Tyres' Intuitu application, Nokian Tyres can offer its users an additional guarantee for the normal tire warranty, as well as a direct communication channel with Nokian Tyres. The additional warranty is valid under the warranty terms applicable in each case. In the event of warranty and claims, it can be verified on the basis of the data collected from the tires if the usage of tires has been in accordance with the instructions.

The legal basis for the processing of personal data is always one of the following:

• Contract

With regard to the providing the service, the processing of personal data is based on a service agreement between the registered user and Nokian Tyres. Verification of the use of the tire in accordance with the instructions in the warranty cases on the basis of the tires-related data collected in the application is based on the terms of use approved by the service user.

• Legitimate interest

The processing of personal data is based on the legitimate interest of Nokian Tyres when we develop or market our products, services or business and when we provide customer service.

With regard to advertising and marketing, user segmentation and the production of hint texts and announcements based on it are based on Nokian Tyres' legitimate interest in providing additional services that it deems useful to its customers.

We have assessed the processing of personal data based on our legitimate interests through balancing tests to ensure that there is a relevant and appropriate relationship between Nokian Tyres and the service user and to demonstrate that our legitimate interest does not significantly interfere with or override our users' privacy or rights.

• Consent

Location data is processed only with the consent of the service user. Location data is processed in the background of the application for the purpose of technically enabling the Bluetooth connection between the sensor and the application. Location data is not stored by the service. The speed of the vehicle is stored and processed to provide information about the safe use of tires to users. Users of the service may at any time revoke their consent to the processing of location data through the settings of operating system. If the user withdraws consent, the tires cannot be connected to the sensors.

With regards to electronic direct marketing, such as newsletters, we process personal data only if service user has given consent for it. Service users can withdraw their consent for direct electronic marketing purposes by using “unsubscribe link” at the end of the received email message.

CATEGORIES OF PERSONAL DATAAND SOURCES TO BE PROCESSED

We collect data primarily through the Intuitu sensor solution, from the mobile device, and from the users of the service themselves. In addition, the system generates technical information to enable analysis. Data that can be linked to users is also derived from raw data using analytics.

In connection with the Intuitu service, we collect personal data from the following data sources:

• service users
• service measurement electronics (sensors attached to the tires)
• mobile application of the service
• mobile device (speed information, device model, device type)
• other registers of Nokian Tyres Group companies

The Intuitu application starts processing data after the application is activated and the user registers for the service. If a registered user adds a vehicle to the Intuitu service that includes tires with an Intuitu sensor, the data generated during the use of the service is automatically collected in the application by using a Bluetooth connection, provided that consent for location processing has been given by the user. The speed of the vehicle is stored and processed to provide information about the safe use of tires to users. The Intuitu application allows the user to view relevant information about the use of their tires derived from the data thus collected. The application periodically sends the collected data to the system's cloud service, where the application's information is stored.

The following categories of personal data are processed in connection with the Intuitu service:

• User information about Intuitu service registered users (name, login information, contact information, company contact information) and unregistered users (e-mail address, recipient of the invitation, sender of the invitation, status of the invitation). When the service is used as a member of a corporate customer company, the user data can be combined with both company data and data of other registered users of the same company. Service users in the same organization can see the names and email addresses of other service users of the organization. In addition, the Intuitu service can process the e-mail addresses of non-logged-in persons to send service activation invitations.
• Vehicle information, such as the vehicle model and the vehicle description and registration number provided by the service user. Each user of the service can be linked to at least one vehicle in the user account information of the application. If the service user does not have a smart tire with sensors, the serial number of the tires and their location in the vehicle can be manually entered into the application.
• Vehicle tire measurement results such as tire pressure, wear, temperature, and the exact time and place of the measurement. Tire measurement data can be linked to an individual service user using technical identifiers.
• The speed of the vehicle. With the user´s consent, the location information is processed in the background for the purpose of technically enabling the Bluetooth connection between the sensor and the application. In addition, the driving speed is stored. Real-time information about whether a vehicle is in active mode (vehicle is moving) is visible to all users that are members of a same organization. No history data regarding the vehicle status and no vehicle location data is disclosed to organizations’ users. By stopping the application from collecting data either by logging out from the application, or turning off Bluetooth, user can stop sharing the vehicle status to other users.
• Behavioral information, such as how often the application is used and for how long, and on what type of device the application is used. With the help of analytics, we create statistics and other aggregation-based reports on the usage habits of service users, from which an individual service user cannot be identified.
• Information for handling customer feedback and customer support requests , such as the customer's contact information for fulfilling the request and responding to the feedback, and the content of such request or feedback.
• Technical identifiers and other technical information that can be used to identify service users, tires, mobile devices and vehicles. Such information includes e.g. technical data for establishing connections (IP address and MAC address of the device) and technical data resulting from data modification, deletion and error situations.

Cookies

Nokian Tyres uses cookies and other standard automated data processing methods and tools on the Intuitu website and in newsletters. Cookies and technical features make it possible to monitor the effectiveness of online and other advertising, and some of them are necessary for the functionality of the website and/or the flexible usability of the service. Please find more information about our use of cookies from our www.nokiantyres.com/privacy-statement/

PERSONAL DATA TRANSFERS AND DISCLOSURES

Personal Data Transfers

As a global company, Nokian Tyres uses subcontractors and service providers to operate our business efficiently. We use partners, for example, in the technical maintenance and development of the Intuitu service. We use service providers also for commonly used support functions indirectly related to the Intuitu service, such as data and analytics services, and advertising and marketing services to perform certain tasks involving the processing of personal data on our behalf.

The processing of personal data in relation to our subcontractors is always commissioned by Nokian Tyres and the other parties will act only on our behalf as personal data processors. Such processing is always protected with contractual arrangements to ensure that our service providers and partners process our customers’ personal data in accordance with the laws and good data processing practices.

In case our subcontractor or service providers is located outside the European Union (EU) or the European Economic Area (EEA) we ensure the adequate level of protection of our customers’ personal data with appropriate safeguards by using standard contractual clauses approved by the European Commission or another valid mechanism provided under applicable legislation.

Personal data disclosures

We only disclose personal data that is strictly necessary for complying with the statutory requirement.

We disclose personal data to other companies within Nokian Tyres group. This usually happens for the purposes of customer relationship management and marketing.

In a case we sell, merge or otherwise re-arrange our business operations or assets, we need to disclose personal data to purchaser or prospective seller or buyer of such business or assets in compliance with applicable laws. In such a case, we process personal data based on our legitimate interest to ensure our business continuity. If the Nokia Tyres’ customer or Intuitu’s service user objects to such processing, the purchaser of our business may no longer be able to provide the services.

SECURITY OF PERSONAL DATA

We use technical and organisational measures to ensure the security of personal data from loss, misuse or other similar unlawful access. Such methods include the use of firewalls, encryption technologies and safe server premises. All employees handling personal information are committed to confidentiality. Access to personal data is limited on “need-to-know” basis and controlled by system access rights, as well as through granting and controlling access rights. We regularly train our employees to ensure that your personal data is processed lawfully and according to best practices.

In the event of a personal data breach, we will notify local supervisory authorities and everyone whose personal data may have been endangered in accordance with applicable legislation.

DATA SUBJECT RIGHTS

As a responsible company we want to be open and transparent on the processing of our customers’ personal data. This means we give our customers the opportunity to control the processing of personal data.

Right of Access. Users of the service have the right to receive a confirmation whether we are processing their personal data, what personal data we process about them and to receive a copy of their personal data.

Right to Rectification. In case personal data we process is incorrect or incomplete, the user of the service has the right to request the rectification or completion of the personal data.

Right to Restrict Processing. In certain situations, the service user has the right to request for a restriction on the processing of personal data. This may be the case, for example, if the data subject disputes the accuracy of his or her personal data. In such a situation, the processing activities are restricted for the period of time taken to verify the accuracy of personal data.

Right to Object. Users of the service have the right to object the processing of their personal data for the purposes of direct marketing at any time. The user of the service also has the right to object to the processing of personal data for reasons related to a specific personal situation when we process personal data on the basis of our legitimate interests.

Right to be Forgotten. Users of the service have the right to request for the deletion of their personal data. In some cases, there may still be an overriding purpose for processing and retaining personal data e.g. in order to fulfil legal obligations or for the warranty needs.

Right to Data Portability. Users of the service have the right to request their personal data in machine-readable format in situations where we process personal data based on contract or consent. This only applies to personal service users have provided us with.

Right to Withdraw a Consent. If the basis for processing personal data is consent, the service user has the right to withdraw the consent at any time. Consent to electronic direct marketing can be revoked by using “unsubscribe link” at the end of the received email message.

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Please note that as a registered user, you can edit and delete your information directly in the application. You can also manage your consents in the application settings. Questions and requests regarding the rights of the data subject can be sent by e-mail to [email protected] .

If the data subject feels that his or her personal data are not being processed properly, he or she has the right to lodge a complaint with the supervisory authority. Up-to-date contact information and procedural instructions of the Data Protection Supervisor can be found on the Data Protection Supervisor's website https://tietosuoja.fi .

PERSONAL DATA RETENTION PERIODS

We have defined retention periods for personal data based on the processing purpose and applicable law. Unless otherwise required by law, Nokian Tyres will retain the personal data of Intuitu service users only for as long as is necessary to fulfill the purposes defined in this privacy statement:

• The identification data that can be linked to the user will be deleted or anonymised after the end of the customer relationship with the service and no later than five (5) years after the user’s last logged in to the service, unless required by applicable law to keep the user data longer. The customer relationship is considered terminated when the user submits a request to Nokia Tyres to delete their data.
• In connection with electronic direct marketing communications, we process personal data for as long as the consent given is valid. If the consent is revoked, we will suspend the processing of personal data for electronic direct marketing and delete the personal data if there is no other purpose for its processing.
• The Service does not contain any personal data of non-registered user, except for service activation invitations. Invitations are retained for 30 days.
• Vehicle data connected to the service will be erased after the service user removes the vehicle from the service. Where the user account belongs to an organization, vehicle data will be erased after the administrator user removes the vehicle from the service.

Any questions regarding retention periods of personal data can be sent via email to [email protected] .

REVISIONS TO THIS PRIVACY STATEMENT

We are constantly developing our services and this privacy statement is subject to changes. Changes may also be based on changes in legislation. We recommend our customers to visit this privacy statement on a regular basis in order to keep track of possible changes. Yet, if anything materially changes in our processing of personal information, we strive to openly notify customers of the changes. Information about material changes will be provided to registered users of the Intuitu service by e-mail to the address provided by the user to us upon registration or in the Intuitu application.

This Privacy Statement describes how Nokian Tyres processes personal data in the context of the whistleblowing process. Because personal data from various data subjects can be processed during the whistleblowing process, data subjects usually involve the person making a report (“the whistleblower”) and the person mentioned in a report (“the alleged wrongdoer”). Depending on the case under investigation, personal data of the investigator and witnesses can also be processed.

Protection of data subjects’ privacy is important to us. Nokian Tyres is committed to processing personal data transparently and in com­pliance with applicable da­ta pro­tec­tion laws.

Controller and Contact Information

Nokian Tyres plc is the controller of the personal data processed in the whistleblowing process. Any questions regarding our privacy practices can be directed to us:

Nokian Tyres plc 
Privacy 
Pirkkalaistie 7 
37100, Nokia, FINLAND 
[email protected]

Purposes of Processing & Legal Basis

Nokian Tyres whistleblowing process’s aim is to ensure the quality of Nokian Tyres governance system and to maintain trust towards Nokian Tyres group.  In addition, its objective is to encourage employees and other stakeholders to report any findings or suspicions of non-compliance with laws, Nokian Tyres’ business principles or other guidelines.

In connection to Nokian Tyres’ whistleblowing process, personal data is processed for the purposes of:

• preventing, identifying and   investigating   suspected   criminal   activity, internal   violations   and   other malpractices;
• preventing, identifying and investigating suspected activity, which is unethical or against Nokian Tyres’ Code of Conduct.

In the context of the whistleblowing process and an internal investigation, we will process your personal data based on the following legal grounds: 

• Legal basis for processing is our legitimate interest to monitor compliance with applicable laws and Nokian Tyres’ Code of Conduct and other guidelines. In this respect, we will always determine case by case whether our interests are not overridden by the interests, fundamental rights and freedoms of the data subjects involved. Also, the processing is necessary to comply with a legal obligation, given the fact that whistleblowing systems may be mandatory in some countries where Nokian Tyres operates.
• To the extent that the processing relates to special categories of personal data, the legal basis for such processing is that it is necessary for the purposes of carrying out the obligations and exercising the specific rights of Nokian Tyres in the field of employment and social security and social protection law, or that the processing is necessary for the establishment, exercise or defense of legal claims.

Sources & Categories of Personal Data

All whistleblowing investigations related to information received from the official whistleblowing channels are conducted or headed by Nokian Tyres’ internal audit unit. Initially personal data is primarily obtained through the official whistleblowing channels (via a specific whistleblowing e-mail address or via regular mailing address). Depending on the case under investigation, personal data is also obtained through the investigative measures.

In most cases the personal data processed in connection to the whistleblowing process includes: 

• Data received via whistleblowing notification such as name and contact details of the whistleblower (unless notification is made anonymously) and the alleged wrongdoer, and a description of the suspected misconduct. Due to the nature of the whistleblowing channel and varying case contexts, the received data can vary significantly on each case. Depending on the received notification, processed personal data can also include special categories of personal data.
• Data obtained through investigative measures such as employment information, physical safety related information (e.g. CCTV, access control information), information related to system administration and network security, records of working hours, witness testimonies and case relevant information from public registers or other public or internal information or information from internal systems used in conjunction with other information.

Personal Data Transfers and Disclosures 

Personal data transfers

As a global company, Nokian Tyres may use subcontractors and service providers to process whistleblowing investigations. The processing of personal data in relation to our subcontractors is always commissioned by Nokian Tyres and the other parties will act only on our behalf as personal data processors. Such processing is always protected with contractual arrangements to ensure that our service providers and partners process personal data in accordance with the laws and good data processing practices to maintain high integrity of the investigation.

In a case our subcontractor or service providers is located outside the European Union (EU) or the European Economic Area (EEA) we ensure the adequate level of protection whistleblowing investigation related personal data with appropriate safeguards by using standard contractual model clauses approved by the European Commission or another valid mechanism provided under applicable legislation.

Personal Data Disclosures

We only disclose personal data that is strictly necessary for complying with the statutory requirement. If the investigated whistleblowing case involves illegal or criminal activities, the case may be reported to the appropriate authorities in accordance with applicable laws. Third parties to whom data can be disclosed based on a specific case context and local legislation include for example the law enforcement authorities, the tax administration, customs and in certain cases the insurance company or other case owners of the matter.

In a case we sell, merge or otherwise re-arrange our business operations or assets, we need to disclose personal data to purchaser or prospective seller or buyer of such business or assets in compliance with applicable laws. In such a case we process personal data based on our legitimate interest to ensure our business continuity.

Security of Personal Data

We use technical and organisational measures to ensure the security of personal data from loss, misuse or other similar unlawful access. Such methods include the use of firewalls, encryption technologies and safe server premises. Access to personal data is limited on “need-to-know” basis and controlled by system access rights, as well as through granting and controlling access rights.

In the event of a personal data breach, we will notify local supervisory authorities and everyone whose personal data may have been endangered in accordance with applicable legislation.

Data Subject Rights

As a responsible company we want to be open and transparent on the processing of personal data. This means we give our data subjects the opportunity to control the processing of personal data. However, because of the nature of the processing in whistleblowing investigations, we have the right to derogate from exercising the data subjects’ rights in certain situations based on legal grounds.

Right of Access. Data subjects have the right to receive a confirmation whether we are processing their personal data, what personal data we process about them and to receive a copy of their personal data. Because of the sensitive nature of the data processing in whistleblowing process, it is necessary to balance all interests involved in a right of access request. Therefore, all information about personal data processing in the context of whistleblowing purposes upon a right of access request cannot in all cases be submitted to the data subject, because that could adversely affect the rights or freedoms of others.

Right to Rectification. In case personal data of our data subjects regarding the whistleblowing process is inaccurate or incomplete, data subjects have the right to request rectification or completion of their data.

Right to Restrict Processing. Data subjects have the right to request restriction by contesting the accuracy or lawfulness of their personal data. In such a situation, the processing activities are restricted for the period of time taken to verify the accuracy of personal data. The right to restriction of processing is assessed on a case-by-case basis. In cases which are likely to have legal effects on the data subject, the data may still be processed, subject to the establishment, exercise or defense of legal cases or for the protection of the rights of another natural or legal person or, despite the request for restriction of the data subject.

Right to Object. Data subjects have the right to object to the processing of their personal data, when the processing is based on our legitimate interest. We may restrict the data subjects’ right to object the personal data processing for the establishment, exercise or defense of legal claims.

Right to be Forgotten. Data subjects have the right to request their personal data to be erased. In some cases, there may still be an overriding purpose for processing and retaining personal data e.g. in order to fulfil legal obligations or for the establishment, exercise or defense of legal claims.

If data subjects consider that the processing of personal data infringes their rights, they may contact the supervisory authority and lodge a complaint about our processing of personal data.

Any questions or requests regarding above mentioned rights can be sent via email to [email protected].

Retention Periods

Personal data is retained as long as is necessary for the purpose they were collected for, or until we receive a request for erasure – unless we have a legal obligation or legitimate interest to retain it for a longer period.

The personal data will be processed and retained as long as necessary to process and investigate the whistleblowing notification, or, if applicable, as long as necessary to initiate sanctions or to meet any legal or financial requirement. In any case, if judicial or disciplinary proceedings are initiated, the personal data provided will be kept until those proceedings are definitively closed. Nokian Tyres retains all received whistleblowing notifications and their related material, which have been seen as significant for the investigation or conclusion of investigation, including any possible summaries or document listings, for ten years from the date on which the case has been resolved or deemed not to require further investigative measures, based on legal obligations.

Any questions regarding retention periods of our data subjects’ personal data can be sent via email to [email protected].

Revisions to this Privacy Statement

We are continuously developing our operations and this privacy statement is subject to changes. Changes may also be based on changes in legislation. We recommend our data subjects to visit this privacy statement in regular basis in order to keep track of possible changes.

This Privacy Statement describes how Nokian Tyres process the personal data of website and social media acccount visitors. Protection of privacy of the website and social media acccount visitors‘is important to us. Nokian Tyres is committed to processing personal data transparently and in compliance with applicable data protection laws.

We are continuously developing our websites and services, and this privacy statement is subject to changes. Changes may also be based on changes in legislation. We recommend you to visit this privacy statement in regular basis in order to keep track of possible changes.

Contents of this statement:

A. Information on data protection when using our website
B. Information on data protection for our social media accounts

A. Information on data protection when using our website 

I. Controller and contact information
Nokian Tyres plc is the controller of the personal data of our website visitors. Any questions relating to the data protection of our website visitors can be directed to us:

Nokian Tyres plc
Privacy
Pirkkalaistie 7
37100, Nokia, FINLAND

[email protected]

II. Data processing during informational visits to our website

As soon as you visit our website, information from your computer system and browser is automatically transmitted to us:

- Information about the browser type, language and its version
- Your operating system
- IP address
- Date and time of the request, including pages accessed
- Access status or http status code and amount of data transferred
- Website from which you access our website
 
This data is automatically stored in the log files. It is not merged with other personal data.

The purpose of collecting and storing this data is to make the website available to our visitors and to ensure the functionality and security of our IT systems.

To provide this website, we use the web hosting service of Google's Finnish data center Hamina in Finland. Cloudflare CDN is also used. In connection with the hosting, the personal data is processed by the web host on our behalf, which is generated when the website is used. We have concluded a data processing agreement with our web hosts.

The legal basis for the temporary storage of the data in the log files  is legitimate interest. The website cannot be accessed and made available without the collection of the aforementioned data, so that there is a legitimate interest in technically enabling the use of the website. 
The data is deleted as soon as it is no longer required for the purposes for which it was collected. If data is used to provide the website, it will be deleted when our website is closed. The data stored in log files is deleted after 7 days at the latest.

 
III. Cookies

Cookies are used on our website. Detailed information about what cookies are and which cookies we use and for what purpose can be found in our cookie policy.

IV. Inquiries and feedback and contact by e-mail

Under the website heading "Enquiries and feedback", we provide a contact form that you can use to contact us on various topics. It is also possible to contact us via the e-mail addresses included on the website. We collect the following data to process your request:

- Subject
- Feedback or content of the request*
- Your name*
- E-mail*
- Telephone number
 
The fields marked with * are mandatory to process your request.

We store the personal data you provide to process your request or to contact you. This is also our legitimate interest in processing this data. Your personal data will not be passed on to third parties.

The legal basis for the collection of the data listed for the form or contact by e-mail is legitimate interest. If the request via form or e-mail is aimed at concluding a contract, the contract is also the legal basis.

We only store the data collected using the inquiry and feedback form or email for as long as is necessary to process the inquiry. The data will then be deleted immediately, unless there is a legal obligation to retain it or a legal right to retain it. In this case, the data will only be processed for as long as necessary and as data-efficiently as possible.

V. Registration of the tire warranty

We offer a special tire warranty for buyers of certain tires for a certain period of time. One of the conditions of the warranty is registration. Further information can be found here. You can register after purchase (tire warranty registration) or in some countries also before purchase (warranty pre-registration) on our website.  

The following data is collected for registration:

- First name*, last name*
- E-mail*
- Telephone number
- Country*, postcode*
- License plate number*
- Tire model*, tire size*, inch*
- Newsletter subscription

Fields marked with * are mandatory. The following data is also stored at the time of registration:

- IP address of the registrant
- Date and time of registration

We collect the aforementioned data in order to conclude and process the warranty contract. The data will not be passed on.

The legal basis for processing the personal data provided in the form, the IP address and the date and time is the entering into and performance of the warranty contract. The processing of your personal data in connection with the newsletter registration is based on consent.

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case if the data is no longer required for the performance of the contract. Even after conclusion of the contract, it may be necessary to store the personal data of the contractual partner to comply with contractual or legal obligations. The data is regularly deleted three years after the end of the calendar year in which the guarantee expires. Registered buyers can object to processing under the guarantee at any time. It is then no longer possible to grant a guarantee.

VI. YouTube videos

Some of our pages include content from YouTube, which can be viewed directly on our site by clicking on a link or by clicking on the video. These videos are intended to make our website more attractive for our users and improve our content. YouTube is a service of YouTube, LLC, a subsidiary of Google Inc, USA.

The extended data protection mode for embedding YouTube videos has been activated on this website so that no information about visitors to our website is transmitted or stored if they do not watch the video. No cookies are set on your device when you watch the video either.

When a YouTube video is viewed, information about your use of this website is transmitted to a YouTube server as part of the YouTube service and shared with the Google advertising network Doubleclick. The following data may be transmitted in this way (regardless of whether YouTube provides a user account through which you are logged in):

- Browser type/version
- Operating system used
- Host name of the accessing computer (IP address)
- Time of the server request
- Frequency of page views
- Video viewed
 
The transmission to YouTube and Doubleclick takes place on servers of Google LLC. in the USA (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). Due to the certification of Google LLC within the EU-US Data Privacy Framework, the data transmission is permitted.

If you are logged in to YouTube, your data will be assigned directly to your account. If you do not wish your data to be associated with your YouTube profile, you must log out before clicking on the video. YouTube stores your data (even for users who are not logged in) as usage profiles and uses them for the purposes of advertising, market research and/or the needs-based design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.

The legal basis for data processing is consent. By clicking on the video, you consent to the transfer of data to Google.

Further information on the purpose and scope of data collection and its processing can be found in Google's privacy policy (YouTube, as part of Google, does not have its own). There you will also find further information on your rights in this regard and setting options to protect your privacy.

- Google terms of use: https://policies.google.com/terms 
- Google privacy policy ("Google Privacy Policy"): https://policies.google.com/privacy
- YouTube terms of use: https://www.youtube.com/t/terms

VII. Dealer Locator 
On our website, we also offer the option of searching for the right retailer to buy our products. You can search for the right retailer either via the location on a Google Maps map or via an address, city or zip code.

We obtain a list of available retailers who sell the selected product from the Hatch service, which is part of PriceSpider: https://www.pricespider.com/privacy-policy-2021/.

We rely on the most data-saving integration of Google Maps, which is only available after activation, excludes storage and personalization and prevents the collection of user data. However, it cannot be ruled out that personal data will still be transferred to Google in the USA when the map is used. Further information on data processing by Google: https://policies.google.com/privacy.

We process personal data such as address, city, zip code or location exclusively for the provision of the dealer search. This data is not stored.

VIII. Google reCAPTCHA

We also use reCAPTCHA data matching from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google") on our website to protect us from bots and other spam techniques when submitting forms, in particular the contact form and the tire guarantee. This also constitutes our legitimate interest in the processing of this data . The service also includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google; the transmission of personal data to Google servers in the USA cannot be ruled out. Due to the certification of Google LLC within the EU-US Data Privacy Framework, the transfer of data to the USA is permitted. The legal basis for the CAPTCHA query is our overriding legitimate interests. 

The cookie set by reCAPTCHA is deleted at the end of the session. How long the data transmitted to Google in the USA is stored is unclear. Google does not make any statements on this. Further information on Google reCAPTCHA and Google's privacy policy can be found at: https://policies.google.com/privacy.

 
IX. Google Ads 
We use the Google Ads service to serve ads to you about our products and services and those of our partners. When visitors come to our website through a Google ad, Google Ads tells us how they came to our website. We can only review this information in an aggregated form.

Any further processing of the data by Google, such as processing of users' data on Google.com for personalized advertisement, is the sole responsibility of Google. Further information on Googles processing can be found at: https://policies.google.com/privacy.

If we wish to carry out further performance measurement of our advertising campaign, we process our visitors' data using Google Analytics, which is explained in the following section.

X. Google Analytics

In addition to our explanations in our cookie policy, the following applies regarding Google Analytics:

We use Google Analytics to analyze and subsequently optimize the use of our website. Google Analytics is provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), a subsidiary of Google LLC. Google processes the data on our website usage on our behalf and is contractually obliged to guarantee the confidentiality and security of the data. We have accordingly concluded an order processing agreement with Google.

During your visit to the website, the following data is transmitted to Google if you have consented to this:

- Pages accessed
- Achievement of "website goals" (e.g. use of the contact form or registration for the newsletter)
- Actions on the website
- Approximate location (country and city)
- Abbreviated IP address
- Technical information: Browser, internet provider, end device, screen resolution
- Source of origin of the visit
- Randomly generated user ID
 
According to the provider, IP anonymization takes place by default, so that the IP address of Google users within member states of the European Union or in other signatory states to the Agreement on the European Economic Area is shortened beforehand. It is therefore no longer possible to associate the data with the accessing user.

The aforementioned data is transferred to Google servers in the USA. Due to the certification of Google LLC within the EU-US Data Privacy Framework, the transfer of data to the USA is permitted. 

Analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimize our offer. Accordingly, Google compiles reports on website activity for us.

The legal basis for the processing of personal data using cookies for analysis purposes is your consent.

The cookies containing the random ID are stored in your web browser for a period of two years. The recorded data enables the evaluation of pseudonymous user profiles, which are automatically deleted after 14 months.

You can object to the storage or setting of a cookie at any time by deleting the cookie and rejecting it the next time cookies are requested.

XI. React & Share Plugin

To improve the reach of our articles and our brand, we use the ReactandShare service from "React & Share Oy". Personal data is only sent to Facebook, Twitter, WhatsApp, LinkedIn, Pinterest, Google+, Telegram or your email program when you click on a share button. No personal data is sent to the aforementioned providers before this. React & Share also allows the user to give immediate feedback to specific articles and news. Therefore, fonts and the plugins of React & Share are loaded which leads to the transmission of the visitor's IP-address. The interaction with the React & Share Plugin can be evaluated and leads to statistical data. The service provider acts on our behalf and is bound by our instructions. Accordingly, we have concluded a data processing agreement with "React & Share Oy".

The legal basis for processing is legitimate interest. We do not store any personal data. We can only view statistical evaluations of whether and which articles and posts you have given feedback to and shared with which social media network.

XII. Rights of the data subjects

As a responsible company we want to be open and transparent on the processing of our website visitor's personal data. This means we give our website visitors the opportunity to control the processing of personal data.

Right of Access. You have the right to receive a confirmation whether we are processing your personal data, what personal data we process about you and to receive a copy of your personal data. 
Right to Rectification. In case your personal data is inaccurate or incomplete, you have the right to request rectification or completion of their data.

Right to Restrict Processing. You have the right to request restriction by contesting the accuracy of your personal data. In such a situation, the processing activities are restricted for the period of time taken to verify the accuracy of personal data. 
Right to Object. You have the right to object to the processing of your personal data. You have the right to object the processing of your personal data for the purposes of direct marketing at any time.

Right to be Forgotten. You have the right to request your personal data to be erased. In some cases, there may still be an overriding purpose for processing and retaining personal data e.g. to fulfil legal obligations or for the warranty needs.

Right to Data Portability. You have the right to request your personal data in machine-readable format in situations where we process personal data based on contract or consent. This only applies to personal data you have provided us with.

Right to Withdraw a Consent. You have the right to withdraw your consent at any time. You can withdraw your consent for direct electronic marketing purposes by using "unsubscribe link" at the end of the received email message. 
 
If you consider that the processing of personal data infringes your rights, you may contact the supervisory authority and lodge a complaint about our processing of personal data.

Any questions or requests regarding above mentioned rights can be sent via email to [email protected].

B. Information on data protection for our social media accounts

We operate social media presences to provide additional information and a further opportunity for direct interaction with business partners, customers and interested parties.

These include Facebook, Instagram, LinkedIn, Twitter/X and YouTube.

We use the technical platforms and services of the respective providers for these information services. We are not the original provider of these platforms. The aforementioned providers - with the exception of the provider of Facebook, with whom we are jointly responsible for data processing as part of the web analysis tool Page Insights - process your personal data on their own responsibility.

We would like to point out that the use of our social media accounts and their functions is your own responsibility, especially when interacting by commenting, sharing and liking. The providers of these platforms use cookies that are stored on your device even if you do not have your own user account with the respective provider or are not logged into the respective profiles while visiting our site. These cookies enable the providers to create user profiles based on your preferences and interests and to display customized advertising (within and outside the respective social media platform). The cookies remain on your device until you delete them. For details on the collection and storage of your personal data as well as the type, scope and purpose of its use by the respective platform operator, please refer to the data protection declarations of the respective social media platform.

- Facebook: https://www.facebook.com/privacy/policy/ 
- Instagram: https://help.instagram.com/519522125107875 
- LinkedIn: https://www.linkedin.com/legal/privacy-policy 
- Twitter/X: https://twitter.com/en/privacy 
- YouTube: https://policies.google.com/privacy?hl=en 

We are not familiar with and have no influence on the way in which the respective platform operators use your data from your visit to our profile pages and interaction with our posts for their own purposes, how long this data is stored and to what extent data is passed on to third parties and transferred to countries outside the European Union. For the transfer of data from the European Union to the USA under the EU-US. Data Privacy Framework (successor to the former EU-US Privacy Shield), the European Commission issued an adequacy decision on July 10, 2023. The platform operators are certified under this EU-US. Data Privacy Framework.

As the operator of the social media profile pages, we can only view the information stored in your public profile, and only if you have such a profile and are logged into it while interacting with our respective social media profile page.

In addition, the provider of Facebook, Meta Platforms, provides us with anonymous usage statistics (Page Insights), which we can use to improve the user experience when visiting our profile page on this platform. Even though we are jointly responsible with Meta Platform for data processing as part of the web analysis tool Page Insights, we do not have access to the usage data that Meta Platforms collects to compile these statistics. Meta Platforms has undertaken to us to assume primary responsibility under the GDPR for the processing of this data, to fulfill all obligations under the GDPR regarding this data and to provide you, as the data subject, with the essentials of this obligation. Further information on the content of our joint controllership agreement with Meta Platforms Ireland Ltd can be found at https://www.facebook.com/legal/terms/page_controller_addendum.

We use the opportunity to present our company on the social media platforms to provide information about our company, share our job vacancies and activities and get in touch with users. These purposes also constitute our legitimate interest in data processing (the legal basis for data processing).

If you wish to contact us, we will only process the personal data that you provide to us yourself (e.g. name, e-mail address). This data is used exclusively for the purpose of responding to your request. The legal basis is therefore consent and contract . This data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. All public posts by you on one of our social media accounts remain in the timeline indefinitely, unless we delete them due to an update of the underlying topic, a legal violation or violation of our guidelines or you delete the post yourself.

You can object to the processing of your personal data on the social media platforms by us at any time. To do so, send us an informal email to [email protected]. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing serves the establishment, exercise, or defense of legal claims.

To exercise your rights as a data subject, you can contact us or the respective provider of the social media platform. If one party is not responsible for responding or must receive the information from the other party, we or the provider will then forward your request to the respective partner. Please contact the operator of the social media platform directly for questions about profiling and the processing of your data when using the website. If you have any questions about the processing of your interaction with us on our site, please write to the contact details we have provided above.